

If your network has the option of 5G or 2.4G, choose 5G.


In order to get the most accurate results from your speed test, follow these steps: This information determines whether you are actually receiving the speed you are paying for and therefore helps troubleshoot any issues going on. Roots may be growing into the cable buried in your yard.Use a Speed Test to Check Your Internet ConnectionĪn Internet Speed Test measures your current connection data rate and latency – more simply, how fast your broadband connection can download and upload data to and from devices. Speed may be slow because you’re using the internet at peak times, or your router may be outdated. You may even see disclaimers like “wireless speeds may vary” because Wi-Fi speeds are always inconsistent no matter what provider you choose-it’s just how Wi-Fi works.įor example, there may be issues with the provider’s service area, like faulty connections somewhere within the neighborhood. Internet providers will state “up to” when advertising maximum speeds because many variables can prevent you from hitting that top speed. What you see on the speed test is simply where your internet speeds are currently. Most of the time, your internet speeds will fluctuate within a small range of that max speed. The speeds promised by your internet plan are the max speeds you can expect. You likely won’t ever see the maximum speed advertised by your provider in the speed test, but your speed test results should come close. Why doesn’t my internet speed match my plan?
